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Companies under different industry verticals such as banking and financial services, government, telecom and IT use managed security services in order to offload some of the security threats risks and associated costs. The global managed security services market in 2012 was dominated by the BFSI segment, which accounted for 25.2% revenue share. Companies under BFSI sector are progressively engaging managed security service providers to meet their security requirements. This is due to rise in numbers and complexity of threats, compliance and cost pressures, and lack of internal expertise, in which case outsourcing proves to be a economical and viable option. In 2012, cloud based managed security services held largest market share and are expected to continue to dominate the market over other delivery models, namely consumer premises equipment (CPE) based services and hybrid services, during the forecast period.
Large number of IT companies and telecom/internet service providers started to venture in managed security services market as part of their services and product portfolio expansion. Some of the key participants in this market include AT&T Inc., Bell Canada Inc., Fujitsu Ltd., IBM Corporation, Trustwave Holdings, Inc., Symantec, Dell SecureWorks Inc., Verizon Communication Inc., Tata Communications Ltd., Hewlett-Packard Co., Wipro Technology Services Ltd., Intergalis AG, Wipro Technology Services Ltd., and CenturyLink, Inc., among others. Among these, players such as HP, IBM, Dell SecureWorks, and EMC, are considered to have dominant position in the market.