Enterprise search provides benefits of higher productivity as it can reduce the time spent by employees in searching information by 15% to 30%. It makes business process more effective and productive to data intensive companies. Enterprise search system helps in maintaining the data security by providing limited access to the information as only authorized people have access to the information stored in the database.
The enterprise search market is driven by various factors such as the need to make search more relevant, availability of technologies and obtaining relevant information. The enterprise search market was valued at USD 1,777.5 million in 2012 and is expected to grow at a CAGR of 12.2% during the forecast period from 2013 to 2019. However, uncertain meaning of keywords, presence of customized internet search and multiple repositories are some factors inhibiting market growth.
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In terms of end-user, banking and financial services segment was the largest segment and accounted for a 34.9% share in 2012. Connected banks and financial offices through intranet facilitating protective and effective sharing of data among different branches and offices are the factors driving market growth. Recommind Inc. based in San Francisco, a key player in information management, email management and enterprise search has provided solutions to leading investment banks. Smart logic Semaphore, based in United States provides enterprise software to key banking players such as Royal Bank of Scotland (RBS), Bank of America and many others.
On the basis of size of enterprise, the market for enterprise search is segmented into large scale enterprise, medium scale enterprise and small scale enterprise. Large scale enterprise was the largest segment in 2012 and accounted for a 61.0% share. Owing to the increase in number of medium scale enterprises the market for medium scale enterprise is expected to be the fastest growing market among all the types.
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Most of the key players in this market are competing amongst each other by developing cost effective enterprise software and solutions with greater performance to gain a competitive advantage. The global enterprise search market is dominated by few organized players and regional players as well. The organized market players include Microsoft Corporation, Oracle Corporation, IBM Corporation, Coveo Solution Inc., Attivio Inc. and others.