email to case

Salesforce is a powerful business management tool. It helps you keep track of your customers and potential customers, it allows you segment your clients according to their business potential, and it lets you manage all communication via email. If you want to email your contacts from within Salesforce, you have to download and install Salesforce Email to Case agent. This is an application that enables you resolve all customer inquiries

cloud computing

Most business owners have heard of the cloud, but many are not sure how it will affect their business in the near future. If this sounds like you, then you might be interested to know that many in the industry predict that cloud computing will soon be a large part of your IT infrastructure, certainly within the next five years. In fact, it is believed that cloud computing will shortly